2 CE Credits

You will receive 2 units of continuing education credit upon successful completion of this course.

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ADA Member: $56.00
Nonmember: $84.00
Dental Team Member: $30.00

Author:

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To see the author's profile please click on their name.
Linda L. Miles

Learning Objectives:

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Upon completion of this course, participants should be able to do the following:

Why is attitude the number one necessity?

1. How to effectively hire, train and motivate your team to have an “attitude of gratitude”.
2. Learn about the different styles of leadership and which one is most commonly used by exceptional practices.
3. Four ways to present treatment.
4. How to shift from erratic scheduling to organized scheduling.
5. Understand the #1 reason for low case acceptance.
6. Strategies and tactics to maximize production.

 

Abstract:

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What makes a practice a rewarding place to work?  What makes it attract and retain patients?  What makes it grow and flourish?  What makes it exceptional?  Linda Miles draws upon her years of experience to identify the twelve necessities of exceptional practices and shares what they have in common.  Learn how these necessities impact the patient experience, case acceptance, and practice systems.  And find out how to successfully integrate these necessities into your practice.

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Outline:

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References:

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